Funko pop stonekeeper

Postby **SchoolBoyQ** » Thu Jun 07, 2018 6:18 am

I guess I spoke too soon. Wonder why orders are getting cancelled from buyers who only purchased one. Also glad to see they're using the old shipping method for these.

Postby **2017fanatic** » Thu Jun 07, 2018 6:33 am

grumpysf23 wrote:I got one. Wonder if they're will be a restock with all the cancelled orders.

I believe they end up at Funko HQ

Postby **MDGriffith83** » Thu Jun 07, 2018 6:40 am

Do they cancel them before you get a payment confirmation or cancel them after and then reimburse the customer ??

Postby **The Head** » Thu Jun 07, 2018 9:31 am

They are cancelling orders!?!? Hope mine doesn't get cancelled. I only ordered one.

Postby **Aft3rMath07** » Thu Jun 07, 2018 9:42 am

Yeah so I was able to make 3 orders and my first two were cancelled and refunded. They weren't playing with this guy lol

.

Postby **Calle888** » Thu Jun 07, 2018 9:45 am

makes sense. always should have been one per account/shippingaddress imo

i never got more than one order in either lol

Postby **Rice71** » Thu Jun 07, 2018 10:42 am

SchoolBoyQ wrote:I guess I spoke too soon. Wonder why orders are getting cancelled from buyers who only purchased one. Also glad to see they're using the old shipping method for these.

Maybe over sold.

Are the people that are getting canceled, did they get order confirmation email and how close to the time it sold out did they purchase it.

Postby **rexflexall** » Thu Jun 07, 2018 10:53 am

I missed out as usual on the Funko Shop website.

Postby **Gooker1** » Thu Jun 07, 2018 10:58 am

zwahelian wrote:It seems like Funko is going back to the old shipping method for Stonekeeper (based on a support email) so that’s good news.

Best news I heard all day!! Glad they're listening to the complaints.

Thanks to all those that reached out to them via email and posted for them to see how much of a snafu that was for MIB collectors

Postby **coopscohen** » Thu Jun 07, 2018 11:36 am

Probably been discussed but did these get sold at HQ? I’m curious to see what it looks like after some posts about differences in the glams and what the one overseas looked like.

Postby **dirtyhobbit** » Thu Jun 07, 2018 11:45 am

Gooker1 wrote:
zwahelian wrote:It seems like Funko is going back to the old shipping method for Stonekeeper (based on a support email) so that’s good news.

Best news I heard all day!! Glad they're listening to the complaints. Thanks to all those that reached out to them via email and posted for them to see how much of a snafu that was for MIB collectors

I bet yours will be in small mailer box

Postby **yanban** » Thu Jun 07, 2018 11:51 am

anime23 wrote:
wolfy233 wrote:
Xeverus86 wrote:as long as they don't ship em out in single boxes we'll be ok haha

They said for this release they will be going back to the old method, but in the near future will be moving to different shipping options for in and out of box collectors. Meaning, you will pay more for the service you were getting most likely. I want to be optimistic that they will just offer a cheaper method for out of box collectors and keep the same price they have now for in box collectors, but when does that scenario ever happen?

I am just going to be happy to have the option... unless its significantly more than I might throw somethings silently in my room... then pay it

Me too - glad to have the option. But I can't believe that shipping would be more that the 7 bucks or whatever they charge right now. My guess would be that they wanted a lower shipping option because charging 7 bucks on top of a 15 pop is a lot.

Postby **KILLERANTZ** » Thu Jun 07, 2018 11:54 am

Ar7 wrote:
KILLERANTZ wrote:I was able to get one from the funko shop today , who else was luck to get one

I did! Ordered then ran straight to the car to get to work. Haven’t been on the board to check all the hubbub. The new checkout wasn’t too bad. The wait scared me for the brief amount of time it was making me wait (flashbacks of Toucan) but I got my order in! Woo hoo.

One of my buddies made it as far as Complete Order but then showed as sold out after clicking. Gotta keep them clicking fingers moving. $\:D/$

LOL (Gotta keep them clicking fingers moving) $\:D/$ $\:D/$ $\:D/$

Postby **repair-manmanmanman** » Thu Jun 07, 2018 11:58 am

I've got a pretty high confirmation number. Fingers crossed my order doesn't get cancelled...

Postby **hawkman2** » Thu Jun 07, 2018 12:06 pm

I've been waiting on this one, ordered at 7:30 so better not be cancelled. I assume it's all rule breakers?

Postby **Gooker1** » Thu Jun 07, 2018 12:07 pm

dirtyhobbit wrote:
Gooker1 wrote:
zwahelian wrote:It seems like Funko is going back to the old shipping method for Stonekeeper (based on a support email) so that’s good news.

Best news I heard all day!! Glad they're listening to the complaints. Thanks to all those that reached out to them via email and posted for them to see how much of a snafu that was for MIB collectors

I bet yours will be in small mailer box

With my luck

Postby **likquidpopx** » Thu Jun 07, 2018 12:10 pm

24 hours later... just realized I never got a confirmation email. Shot over an email to customer service but anyone else experience not getting a confirmation email on this release? I checked out right when it went live.

Postby **Kito87** » Thu Jun 07, 2018 12:44 pm

likquidpopx wrote:24 hours later... just realized I never got a confirmation email. Shot over an email to customer service but anyone else experience not getting a confirmation email on this release? I checked out right when it went live.

I always screen show my confirmation page in case something like this happens. It's happened on to her sites but never Funko Shop. Hope it gets resolved!

Postby **Stragon** » Thu Jun 07, 2018 1:04 pm

I was so relieved that I didn't get a cancellation, I can't wait till it comes in.

Postby **supertoygiant** » Thu Jun 07, 2018 1:05 pm

Kito87 wrote:
likquidpopx wrote:24 hours later... just realized I never got a confirmation email. Shot over an email to customer service but anyone else experience not getting a confirmation email on this release? I checked out right when it went live.

I always screen show my confirmation page in case something like this happens. It's happened on to her sites but never Funko Shop. Hope it gets resolved!

Check your card to see if you where charged!!

Postby **gospeedracer** » Thu Jun 07, 2018 1:37 pm

Riddler3 wrote:Bought one, for someone else, planned that way from the get go. Didn't use Amazon Pay so currently I'm lucky enough to not have a cancel email.

I used Amazon pay and didn't get a cancellation notice. Instead it said at my request I'm receiving a refund. A hour later Amazon emailed refund complete. I didn't ask for a refund :-k

Postby **pop-inandout-9** » Thu Jun 07, 2018 2:03 pm

Impossible to get

Postby **Flyers179** » Thu Jun 07, 2018 2:05 pm

Even if people only ordered one, if someone else at the same address (roomate, gf, sibling) ordered one as well then Funko will cancel all but one of the orders.

Postby **Gooker1** » Thu Jun 07, 2018 2:10 pm

pop-inandout-9 wrote:](*,) Impossible to get

Did you get the sold out message while checking out yesterday or forgot or busy? W/ 15k being made, if you were there from the jump you had 6 mins to score one. So it wasn't really impossible.

Postby **ricechen3** » Thu Jun 07, 2018 2:13 pm

sounds interesting.

Postby **NoOtherOptions** » Thu Jun 07, 2018 2:16 pm

Flyers179 wrote:Even if people only ordered one, if someone else at the same address (roomate, gf, sibling) ordered one as well then Funko will cancel all but one of the orders.

Correct; BUT sometimes same billing to a diff address won't cancel. It's weird; I don't think they reveal exactly what they're checking for (for good reason).

Postby **pandapop88** » Thu Jun 07, 2018 3:22 pm

So the Stone Keeper stock photo looks different from those who got them already - e.g. the clothes he's wearing are different. Are there variants?

Postby **Kaljor** » Thu Jun 07, 2018 3:26 pm

likquidpopx wrote:24 hours later... just realized I never got a confirmation email. Shot over an email to customer service but anyone else experience not getting a confirmation email on this release? I checked out right when it went live.

Confirmation email received X 15

Postby **dirtyhobbit** » Thu Jun 07, 2018 3:29 pm

Gooker1 wrote:
dirtyhobbit wrote:
Gooker1 wrote:
Best news I heard all day!! Glad they're listening to the complaints. Thanks to all those that reached out to them via email and posted for them to see how much of a snafu that was for MIB collectors

I bet yours will be in small mailer box

With my luck

yep

Postby **Legion Of Boom** » Thu Jun 07, 2018 3:35 pm

I used Amazon Pay and received my processing payment and Funko order confirmation at 7:33am....Hope this one goes through for me.

Postby **supertoygiant** » Thu Jun 07, 2018 3:38 pm

Legion Of Boom wrote:I used Amazon Pay and received my processing payment and Funko order confirmation at 7:33am....Hope this one goes through for me.

I think it's in the pipeline, so you're safe!

Postby **muscleheadfunkopop** » Thu Jun 07, 2018 3:42 pm

Any news why orders got cancelled? :-k

Postby **jarroyo2491** » Thu Jun 07, 2018 4:06 pm

My order got cancelled yesterday, but good news is a friend looked me out.

Postby **SuMo** » Thu Jun 07, 2018 4:29 pm

Flyers179 wrote:Even if people only ordered one, if someone else at the same address (roomate, gf, sibling) ordered one as well then Funko will cancel all but one of the orders.

Wow...that sucks to be roomies with another collector then. :devil:

Postby **philipali** » Thu Jun 07, 2018 4:44 pm

did any of you got their stonekeeper shipped already?

Postby **Gooker1** » Thu Jun 07, 2018 4:57 pm

dirtyhobbit wrote:
Gooker1 wrote:
dirtyhobbit wrote:
I bet yours will be in small mailer box

With my luck

yep

At least it hasn't been cancelled yet

Postby **dirtyhobbit** » Thu Jun 07, 2018 4:57 pm

Gooker1 wrote:
dirtyhobbit wrote:
Gooker1 wrote:
With my luck

yep

At least it hasn't been cancelled yet

hope it doesn't for Matt's sake

Postby **Random_sum1** » Thu Jun 07, 2018 5:20 pm

Im hopeful that the cancelation wave has past..

Postby **likquidpopx** » Thu Jun 07, 2018 5:23 pm

supertoygiant wrote:
Kito87 wrote:
likquidpopx wrote:24 hours later... just realized I never got a confirmation email. Shot over an email to customer service but anyone else experience not getting a confirmation email on this release? I checked out right when it went live.

I always screen show my confirmation page in case something like this happens. It's happened on to her sites but never Funko Shop. Hope it gets resolved!

Check your card to see if you where charged!!

Thank you! Looks like a pending charge so far. I guess at least it's not cancelled yet... hah

Postby **Xenomorph** » Thu Jun 07, 2018 6:07 pm

Random_sum1 wrote:Im hopeful that the cancelation wave has past..

Me too, only ordered one so I'm hoping my does not get cancelled [-o<

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