dishsnthings wrote:SO. I popped in to HT today as they had Scorpion come in yesterday, according to Hot Topic Holyoke Mall Facebook post. He has been on my (their) computer list since announced. I was in about noon, all gone. I asked why you didnt call me, save me one, WHY? Apparently a new HT policy. DONT answer any questions on the phone. DONT call anyone. DONT hold ANYTHING for ANYONE. PERIOD. I know this is Shenron post, but Im getting there. So I said, great you screwed me on Scorpion what about Shenron that I REALLLLLY wanted? Their reply was to be at the store opening at 10am, thats the ONLY way I will know what is for sale! I guess Im never going to have this golden beauty, Im not driving in every day to see or see not what they have. HT is going to lose a massive amount of $$$ just from me! Anyone else hear of this crap policy?
Yes that's the new company wide policy, post on social media the night before or morning of before opening, no holds, one chase per customer, almost all HT are implementing them, not sure about the answering question part but everything else is accurate







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