Jeggy wrote:I'm pretty sure it was the Funko staff as a few of them came from the back where they kept their inventory, and I saw some of the same people each day. Each day I was constantly told the line was full. No matter how many times I showed up I got "sorry the line is full come back later". I would ask if there is an estimated time just to always be told "I don't know, whenever we feel like opening it back up again", I got this exact sentence twice. I'm being told this as I watch other people go by and line up. Grrrr. On the first day I was actually backed up by staff when all I was doing was trying to take a picture of the Hulkbuster and talk to Collector Corps. Really? I'm not even getting in line and you are physically moving into me so I can go away. At the end of both Thursday and Friday I walked up at the exact moment when they decided to close the booth. As I'm standing there I can see the Deadpool Truck and Rocket with Groot. Woohoo some of what I want is still there! The first day it closed early I was stopped from getting in line because they closed. I told the guy some of the items I want I can see them right there and I got shut down. I am literally trying to give you money and you said no. The second day was essentially the same thing except the response I got back was "Well too bad come back tomorrow". Telling me too bad really upset me. The last day I could get in was Saturday. Back to the same grind of lines not open. Halfway through the day I got denied access to the line because I didn't have a ticket. Wait what? What ticket? The person straight told me I need a ticket to get in line. When the hell did this happen? The other days people just walked up like nothing. I asked where to get them and all he told me was I should have gotten there earlier. Omg can people stop giving me smartass remarks. It was after this I finally gave up on the Funko booth.
I understand the chaos that is SDCC. I understand there will be a lot of rude people. I even understand that I might have been the most unlucky person at this booth. But what I find unacceptable was the sheer rudeness I was given with all the snooty remarks, physically being moved into by staff so I can leave, and the switching to a ticket system on Saturday which I don't even know if this was true. I had a great time at SDCC, but a miserable experience at the Funko booth.
Funko for future SDCCs need to switch to a ticket system like Hasbro and Lego do, or continue with the first come first serve line, but do what Marvel was doing. Marvel would cap the line, and say come back at this time. No matter how small the line got the line would not open until that time came around. I was able to leave, do my thing, and come back around the time they said and got in line. I at least I got the majority of the really cool Marvel pins. I'm only missing two from the blind box set (Black Panther and Captain America).
And yes I completely agree the majority of the rudeness came from the even center staff, but this was Con wide and not just centrally located near the Funko area. One employee actually got in my face while I was trying to pass by the WB booth during a signing. I didn't care for who was signing, but it was so full of people that it became hard to pass through. He got in my face saying "What did I just say? I told you keep moving". I promptly told him off, but is was basically in a harsher way saying I'm trying to.
Sorry about your bad experience jeggy. I can totally relate. I've tried going in line early (3am early) and still no luck. The only booth I really wanted to get to was Funko and all four days it was a big fat fail. Being that it was my first SDCC I didn't know it would be this crazy. The only way I was able to snag some of the exclusives I wanted was through trade. Although I didn't have it as bad as you with rude Funko workers. I did get the occasional make another round and then come back, but no smart remarks. The only rudeness I really experienced was from Staff Pro or whatever they were called. I felt like sometimes they acted like line nazis. I get that they were trying to keep order, but some of them were just plain rude.